1) 开场/引入话题

• Let’s get started.
• I’d like to discuss an issue regarding…
• The main problem is…
• Today, I want to focus on…

2) 提出问题（我发现/我们遇到）

• We’re running into a problem with…
• There seems to be an issue with…
• We’ve noticed that…
• I think we have a problem in…

3) 表达“需要解决/必须处理”

• We need to address this issue.
• This needs to be resolved as soon as possible.
• It’s important that we handle this now.
• We should take action on this.

4) 解释原因/背景

• The reason is…
• This is happening because…
• From our perspective…
• The background is that…

5) 提出建议/方案

• One option is to…
• We could consider…
• I suggest that we…
• How about…?
• A possible solution would be…

6) 询问对方看法

• What do you think about this?
• Do you agree with this approach?
• How should we proceed?
• Would you have any suggestions?

7) 澄清/确认信息

• Just to clarify, are we saying that…?
• Can we confirm the details of…?
• Do we have data on…?
• What exactly is the root cause?

8) 表达担忧/风险

• I’m concerned that…
• This could lead to…
• We should be careful about…
• If we don’t act, we may…

9) 总结/推进下一步

• To summarize, we need to…
• So the next step is…
• Let’s assign owners and deadlines.
• Can we confirm action items?

1) 引入并说明目的

• Today, I’d like to discuss a newly created project module and the service scope.
• The purpose of this discussion is to align on the module and the services it will provide.
• We’ve created a new module, and we need to confirm its responsibilities.

2) 简要介绍模块是什么

• The new module is designed to support…
• This module will handle… (e.g., onboarding, billing, reporting)
• Our goal with this module is to improve…

3) 讨论“服务范围/包含哪些”

• The services included in this module are…
• In terms of service scope, we will cover…
• This module will provide support for…
• We will be responsible for end-to-end delivery of…
• What’s included / not included is important to clarify.

例子（替换括号）

• This module will provide support for user management, notifications, and basic reporting.

4) 讨论边界/不做什么（避免扯皮）

• Let’s make sure we define what’s out of scope.
• We should clarify what is not covered by this module.
• This module will not handle… (e.g., customer contracts / payment gateway) unless we confirm otherwise.

5) 确认需求与交付标准

• What are the key requirements for this module?
• Do we have any target KPIs or acceptance criteria?
• What does “done” look like for this service?
• We need to confirm the expected deliverables.

6) 讨论时间计划/里程碑

• From a timeline perspective, we’re aiming for…
• What are the next milestones for this module?
• Can we agree on deadlines for the first release?

7) 资源与责任分工（谁负责什么）

• Who will own this module?
• We need to confirm roles and responsibilities.
• I suggest we assign a DRI (Directly Responsible Individual) for each part.
• Let’s confirm who provides the input and who approves the output.

8) 讨论风险与依赖

• Are there any dependencies we should be aware of?
• What risks do you foresee?
• This service may be impacted by…
• We need to align on how we handle risks and escalation.

9) 澄清与提问（会议里很实用）

• Could you clarify the expected service flow?
• How will users interact with this module?
• What level of support is required (e.g., SLAs)?
• Do we have examples or previous cases to reference?

10) 总结并推进下一步

• To summarize, we need to confirm the scope, requirements, and owners.
• The next step is to finalize the service scope and timeline.
• Let’s capture action items and deadlines.
• Can we agree on the next meeting and deliverables?